Flat monthly rate
A monthly hour plan with an assigned technician, scheduled visits and unlimited remote support for incidents. Total cost predictability.
- Included hours plus extra hours at no cost
- Network server and backups included
- No minimum term
IT support · Cybersecurity · Outsourcing
Your technology infrastructure, managed and protected by specialists
We take on the full operation of your organization's technology: networks, servers, workstations, security and backups. You focus on your business; we make sure it never stops.
Engagement models
Choose how you want us to support you
Hour bundle
Buy a package of hours and use it whenever you need, on site or remotely. Ideal for organizations with variable demand.
- 30-minute minimum fraction
- Long validity
- Usage report
Per incident
One-off service by on-site visit or remote session, with documented diagnosis and solution.
- No contract
- Quote in advance
- Service guarantee
Scope of service
Everything your IT needs, from a single provider
Network administration
Design and implementation of corporate networks in star topology, managed switches, segmented subnets for guests and IP telephony, business Wi-Fi and redundant links.
Linux and Windows Server
Active Directory, DNS, DHCP, group policies, file repositories with hierarchical control and virtualization with Proxmox VE. If a virtual server fails, it is restored in minutes.
Perimeter protection
Linux-based firewalls, content filtering, VPN for secure remote access and traffic monitoring. Protection against ransomware, phishing and unauthorized access.
Backup and recovery
Automated daily backups, an independent backup server and periodic restore tests. Your information, always recoverable.
Equipment maintenance
Preventive and corrective maintenance of computers, laptops, servers, printers and peripherals. Annual rack cleaning and warranty management with manufacturers.
User support
On-site and remote help desk for your staff: software installation, email, access, training and day-to-day incident resolution.
Digital asset protection
Credential management, access control, encryption of sensitive information and network server access protocols. Compliance with Law No. 29733.
IT management and reports
Hardware and software inventory, detection of unauthorized changes, executive reports, investment analysis (on-premise vs. cloud) and technology roadmap.
CCTV and structured cabling
Certified cabling, rack cabinets, UPS, video surveillance and data centers with environmental monitoring. Turnkey projects for offices and entire buildings.
Training for your team
We train your staff in the safe use of technology: good practices with email, passwords, information backup and recognizing fraud attempts. A trained user is the first line of defense.
National and international service
We provide on-site service in Lima and remote service throughout Peru and abroad. We manage servers and websites for clients in the United States, Canada and Spain to the same standards.
Typical roadmap
Phased implementation, in full or in part
- 01
Foundation and protection
Inventory, backups, corporate antivirus, firewall and license regularization.
- 02
LAN network
Cabling, managed switches, segmentation and corporate Wi-Fi.
- 03
Servers and virtualization
Physical server with Proxmox, Windows Server, domain and access control.
- 04
Optimization and monitoring
Reports, training, continuous improvement and investment planning.
Frequently asked questions
Do I need a technician on payroll?
No. With outsourcing you have a team of specialists (support, networks, servers, security and web) for a monthly fee lower than the cost of a single position.
What if I have an emergency after hours?
Critical incidents are handled 24x7x365 with immediate remote response and, if necessary, an on-site visit.
Do you work with Windows and Linux?
Yes. We manage Microsoft networks (Windows Server, Active Directory, Microsoft 365) and Linux systems for firewalls, virtualization, web servers and backups.
Can I start with a single phase?
Yes. Our proposals are structured in phases that can be adopted in full or in part according to your organization's priorities and budget.
Request a free assessment of your infrastructure
You will receive a report with the current state of your IT, the risks detected and the recommended improvements.
Contact
Tell us what you need
Tell us what you need
Fill in the form and a specialist will get back to you shortly by the email or phone you provide.